(19 Mar 2025)
RESTRICTION SUMMARY:
ASSOCIATED PRESS
Washington, DC – 19 March 2025
++STARTS ON A SOUNDBITE++
++PARTIALLY COVERED++
1. SOUNDBITE (English) Fatima Hussein, The Associated Press:
"In an effort to limit fraudulent Social Security claims, the Trump administration is changing how millions of existing recipients and new applicants will verify their identity. Beginning March 31st, people will no longer be able to prove their identity to the Social Security Administration over the phone. For people who can’t properly verify their identity on the agency website, they will be required to visit a field office in person to complete the verification process."
ASSOCIATED PRESS
ARCHIVE: Tigard, Oregon – 12 October 2021
2. STILL Close of a person holding a social security card
ASSOCIATED PRESS
ARCHIVE: Mount Prospect, Illinois – 15 October 2020
3. STILL An information sign displays a phone number outside of a U.S. Social Security Administration office
ASSOCIATED PRESS
ARCHIVE: Minneapolis, Minnesota – 12 October 2022
4. Wide traffic goes by a Social Security Administration Field Office
ASSOCIATED PRESS
ARCHIVE: Waukegan, Illinois – 12 October 2022
5. Various of Earnestine Smith and Willie Clark inside a living room looking at a light fixture
6. Mid of Willie Clark, Social Security recipient, sitting in a wheelchair
ASSOCIATED PRESS
Washington, DC – 19 March 2025
++FULLY COVERED++
7. SOUNDBITE (English) Fatima Hussein, The Associated Press:
"Retiree advocates warn that the change will negatively impact older Americans in rural areas, including those with disabilities, mobility limitations, and those who have limited internet access. The change also comes as the agency plans to close dozens of Social Security offices and lay off thousands of workers. Besides identity verification, the agency said the change also applies to updating direct deposit information, which it claims is a large source of fraud."
ASSOCIATED PRESS
ARCHIVE: Houston – 18 June 2014
8. STILL a parking sign outside a closed Social Security Administration office
9. STILL a filled dumpster outside a closed Social Security Administration office
ASSOCIATED PRESS
ARCHIVE: Nashville, Tennessee – 6 March 2025
10. Various STILLS of signs at a Social Security Administration office building
STORYLINE:
In an effort to limit fraudulent claims, the Social Security Administration will impose tighter identity-proofing measures — which will require millions of recipients and applicants to visit agency field offices rather than interact with the agency over the phone.
Beginning March 31st, people will no longer be able to verify their identity to the SSA over the phone and those who cannot properly verify their identity over the agency’s “my Social Security” online service, will be required to visit an agency field office in person to complete the verification process, agency leadership told reporters Tuesday.
The change will apply to new Social Security applicants and existing recipients who want to change their direct deposit information.
Retiree advocates warn that the change will negatively impact older Americans in rural areas, including those with disabilities, mobility limitations, those who live far from SSA offices and have limited internet access.
The plan also comes as the agency plans to shutter dozens of Social Security offices throughout the country and has already laid out plans to lay off thousands of workers.
“This is a common sense measure,” Dudek added.
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