Widespread technology outage disrupts flights, banks, media outlets and companies around the world

(19 Jul 2024)
RESTRICTION SUMMARY:

ASSOCIATED PRESS
New York – 19 July 2024
1. SOUNDBITE (English) Shawn Chen, The Associated Press:
"Thousands of Windows machines experienced a tech issue this morning that caused worldwide outages. The problem has been attributed to a faulty software update by CrowdStrike, a global cybersecurity firm that caters to Fortune 500 companies, health care industry and manufacturers. And any company that really wants to protect their systems against data breaches and or hackers. They also provide digital forensic services for companies who have been hacked. The outage itself has caused PCs to go into a strange sort of bootloop, which has caused them to function improperly. Both CrowdStrike and Microsoft say they are working with, customers to fix the issue now, and you can see that services are slowly starting to come back online."
STORYLINE:
A global technology outage grounded flights, knocked banks and hospital systems offline and media outlets off air in a massive disruption that affected companies and services around the world and highlighted dependence on software from a handful of providers.

Cybersecurity firm CrowdStrike said Friday that the issue believed to be behind the outage was not a security incident or cyberattack.

It said a fix was on the way. But hours after the problem was first detected, the disarray continued and escalated. Long lines formed at airports in the U.S., Europe and Asia as airlines lost access to check-in and booking services.

News outlets in Australia were pushed off air and hospitals and doctor’s offices had problems with their appointment systems.

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