(19 Jul 2024)
RESTRICTION SUMMARY:
ASSOCIATED PRESS
Nashville, Tennessee
1. Wide of travelers standing in long line at Nashville airport
2. Tight on signs for airlines in Nashville airport
3. SOUNDBITE (English) Roy Wooten, Edmonton, Kentucky:
"It was probably around 4:30, 5 o’clock, a couple of people around me were talking about looking at delays, and that’s when I got online and look and saw that there were, what was going on. And, they told us our first flight was going to be delayed. Oh, it’s probably 5:30 is when they announced that. And shortly after, that’s when I found out the my second flight was canceled."
4. Tight of people sending luggage through security at Nashville airport
5. SOUNDBITE (English) Roy Wooten, Edmonton, Kentucky:
"Yeah, I’m sure you see a lot of long lines at the beginning. They’re shortening up now. Some people were upset, but that’s normal. But for the most part, here, here at Nashville, we’ve been it’s been kind of calm, you know. People just struggling to get back and forth the gates as they change on a rapid basis. That’s been going on."
6. Wide of people under a ticketing check in sign
7. SOUNDBITE (English) Roy Wooten, Edmonton, Kentucky:
"It is a little concerning. I mean, I know people probably were trying to get home that are stranded right now until they get the next flight out. But when you look at something this computerized, this interconnected, you know, I’ve worked in large companies that have large interconnected systems and an update or something that goes wrong, or can shut down the whole system for 2 or 3 or 4 or 5 hours till they get everything reverted and fixes in, and then it’s back up and running fine."
8. Tight of Dale Young and his dog Cookie walking through the Nashville airport
9. SOUNDBITE (English) Dale Young, Hopkinsville, Kentucky:
"I got here last night. I knew I had to be here really early, you know, I didn’t want to be late. So, this morning, when I went to check in for the flight, we became aware that something was going on. There was news crews here and stuff, and they told us that, there have been a a worldwide breakdown of software, kind of not software, but a computer glitch or some type. And, and that thousands of flights were probably going to be delayed if not canceled. And that’s what happened. They canceled mine."
10. Tight on Dale Young’s dog Cookie getting petted
11. SOUNDBITE (English) Dale Young, Hopkinsville, Kentucky:
"Oh, golly. I’ll be in here about about 16 hours. Yeah, I know. I did get here quite a bit early, but my flight now is until 5:00 later this afternoon, so. It’s been a marathon."
12. Wide of long lines at the Nashville airport
13. SOUNDBITE (English) Dale Young, Hopkinsville, Kentucky:
"It is concerning because and I think, because that’s, this, this computer glitch that’s going on, they’re kind of all invested in the same kind of, you know, software and things like this. It seems like it goes down and takes everything with them, you know, so we’re kind of, it’s kind of concerning."
14. Wide of sign for gates at Nashville airport
STORYLINE:
Travelers leaving from Nashville’s airport on Friday were experiencing delays and cancellations after a global technology outage grounded flights, knocked banks offline and media outlets off air after a faulty software update disrupted companies and services around the world.
Some of the airlines at the Nashville airport were more impacted than others, with a long line for Delta passengers to check in.
Roy Wooten, of Edmonton, Kentucky, was planning to fly to China for a work trip, but then his flights were delayed or canceled.
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News post in July 24, 2024, 9:04 pm.
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