Patients in Kenya sell their health data to get medical care

(3 May 2024)
KENYA DIGITAL HEALTH

SOURCE: ASSOCIATED PRESS

RESTRICTIONS:

LENGTH: 6.38

ASSOCIATED PRESS
Nairobi, Kenya – 25 April 2024

1. Various of Kibera an impoverished settlement in Nairobi
2. Various of Belinda Adhiambo a user of Snark Health preparing breakfast and sitting on a sofa
3. Various of Adhiambo using the app on her phone to book an appointment with a doctor
4. Close of smartphone screen showing app
5. SOUNDBITE (English) Belinda Adhiambo, Snark user
"Most of these insurance covers do not cover persons with disabilities because of our diversity. We have different needs. So the first time I tried the app was when I had some phantom pains and I realized that I was able to book an appointment and meet a doctor and I had a conversation with a doctor and he guided me on how to go on the phantom pain. For me it is an achievement because sometimes when I want to go to a hospital, for a phantom pain I need to have some money for consultation and everything. But with the app I only ask Dr Nick if I can see him through the app, if I can see him in his available hours and he was like yeah you can just come and we will sort that out with the app owners."

6. Various of Adhiambo walking to the clinic on her prosthetic leg to see orthopaedic physician Dr Nick Were
7. Adhiambo walking into the doctors office
8. Doctor and patient talking
9. Close of Were using the app on his phone
10. Mid of doctor and patient talking
11. Close of app on doctor’s phone
12. Various of Adhiambo showing how she’s walking with her amputated leg
13 . SOUNDBITE (English): Dr Nick Were, orthopaedic doctor:
"I have been using this application for about two years, and it has really changed the way I practice. I am now able to put my available times on the application and the patient on the other side is able to see the time. This has improved the time management such that the patient does not have to wait for too long and now I am also able to earn through the app."

14. Various set up of Edwin Lubanga the founder of Snark a mobile health app putting doctors in touch with patients
15. SOUNDBITE (English) Edwin Lubanga, founder, Snark
"Snark is a platform that connects patients with doctors to narrow networks for diagnosis and treatment. Basically patients log into the platform using their android app, using their smartphone or they can use an SSD code if they do not have internet access to find a list of doctors and book appointments and consult them on the go."

16. Various of Edwin Lubanga working in his office
17. SOUNDBITE (English) Edwin Lubanga, founder, Snark
"When a patient logs onto our platform he has two choices either to take part in our data monetization program or simply pay via M-PESA via cash and proceed to book a consultation. If they choose to be part of our data monetization, which again all our data is all anonymised, they will earn at least 33% or a third of the earnings from our data sale."

18. Various of Edwin Lubanga working
19. SOUNDBITE (English): Edwin Lubanga the founder of snark health
"That is how over time patients are empowered. They are getting money in their wallet which they can afford to pay for the next doctor’s appointment. Whether they have insurance or they do not have insurance they have an opportunity to have money in their wallet which they can use to afford the next consultation."

20. Lubanga working
21. SOUNDBITE (English): Edwin Lubanga the founder of snark health

ASSOCIATED PRESS
Nairobi, Kenya – 26 April 2024

14 SOUNDBITE (English): Austin Omune, Chief Executive and co-founder of Negus Med Limited

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