The gig economy has disrupted everything from transport and hotels to the creative arts. But what happens when it comes for an industry centered on the needs of vulnerable people: mental health? As millions of people around the world struggle to access conventional mental healthcare, online therapy platforms like Betterhelp, Talkspace and Cerebral have seen huge growth. Fueled by aggressive and influencer-led marketing campaigns, their rapid rise has also exposed a darker side to the industry, where sensitive client data is shared, underpaid therapists become burned out and clients experiencing a personal crisis find themselves abandoned. In this episode of Business Beyond, we speak to people who have experienced the pros and cons of what happens when tech companies enter the arena of mental health.
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News post in October 25, 2024, 3:04 pm.
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